Below is the exact script our agents follow to verify, qualify, and warm up each prospect before transferring the call. This structured approach ensures that only serious, high-intent leads reach your team, maximizing your conversions and efficiency
Debt Settlement Lead Qualification Script
Introduction
Agent: Hi, may I speak with (First Name)?
Reason for Call
Agent: Mr./Ms. (Last Name), this is (Your Name) from the Credit Card Relief Program. The reason for my call today is that you inquired about a free, no-obligation debt relief quote.
Qualification Questions
Agent: Do you currently have unsecured debt exceeding $10,000? (credit cards & personal loans)
Must answer YES to continue
Agent: How much total credit card & unsecured debt do you have?
Must be More than $10,000 to continue
Agent: Are you currently working with a debt relief company?
Must answer NO to continue
Agent: Are you employed?
Must answer YES (Must have verifiable income)
Agent: Can you make a minimum payment of 2% on your total debt principal every month?
Must answer YES to continue
Agent: Have you ever filed for bankruptcy?
Must answer NO to continue
Agent: Do you have a valid checking account?
Must answer YES to continue
Agent: Do you have a valid checking account?
Pre-Qualification Confirmation
Agent: Do you have a valid checking account?
If YES
Great! We have a debt consultant available. I’ll transfer you now.
Keep in mind they may review some of the questions again, but they are experts and here to help you. Please hold on one moment while I connect you…